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Terms & Conditions

Terms & Conditions

Welcome to Confusion! Before proceeding with your purchase, please carefully review the following terms and conditions governing your use of our e-commerce platform:

Acceptance of Terms: By accessing or using the Confusion website and purchasing our products, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

Product Information: Confusion specializes in the sale of premium quality Pure Desi Ghee and Natural A2 Ghee blend bathing soap & handwash. We take utmost care in providing accurate product descriptions; however, slight variations in color, texture, and aroma may occur due to natural ingredients and manufacturing processes.

Pricing and Payment:

  • All prices displayed on the website are in the currency specified and are inclusive of applicable taxes.
  • We reserve the right to change prices at any time without prior notice.
  • Payment for purchases can be made through our secure payment gateway using credit/debit cards, online banking, or any other payment method made available on our platform.

Order Processing:

  • Upon placing an order, you will receive an email confirmation with details of your purchase.
  • Orders are subject to acceptance and availability of stock. In the event that a product becomes unavailable after your order is placed, we will notify you and provide a full refund for the unavailable item.

Shipping and Delivery:

  • We aim to process and dispatch orders within the stipulated timeframe mentioned on our website.
  • Delivery times may vary depending on your location and external factors beyond our control.
  • We shall not be liable for any delays or loss arising from third-party courier services.


  • Returns are accepted only for missing or damaged products.
  • If you receive a damaged item or if any product is missing from your order, please contact our customer service team within seven (7) days of receiving your package.
  • Returned items must be unused, in their original packaging, and accompanied by proof of purchase for a full refund or replacement.

Intellectual Property:

  • All content, trademarks, logos, and images displayed on the Confusion website are the intellectual property of Confusion and are protected by copyright laws.
  • You may not use, reproduce, or distribute any content from our website without prior written consent.

Privacy Policy:

  • Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

Limitation of Liability:

  • Confusion shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or products, including but not limited to, loss of profits, data, or business interruption.

Governing Law:

  • These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction].
  • Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

By continuing to use our services, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. If you have any questions or concerns, please contact us at:



Thank you for choosing Confusion! We appreciate your trust in us.

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